Guidelines for modifying or cancelling corporate supply orders
Customers may cancel standard catalog orders at no penalty any time prior to the order being packed and handed over to our logistics courier. Because orders placed before 1:00 PM IST undergo expedited same-day fulfillment, cancellation requests should be initiated as early as possible by calling +91 72008 00040 or emailing sales4@officebazzar.com.
Once an order has been assigned an Air Waybill (AWB) number and dispatched via courier, real-time transit cancellation is not possible. In such instances, customers may decline delivery at the time of doorstep presentation, and the shipment will be returned to our Royapettah hub for return processing.
Bulk orders involving custom-printed stationery, company-branded letterheads, specific non-standard packaging tape sizes, or specially imported hardware items cannot be canceled once fabrication or manufacturer procurement has commenced.
OfficeBazzar reserves the right to cancel an order under specific exceptional circumstances:
In all such scenarios, the customer is notified immediately, and any collected funds are refunded 100% within 24 to 48 hours.
